Helping you gain a better understanding of how small service companies currently undertake new product development so that you can improve how innovation in services is taught.
“It is very hard to transform your culture and your workforce to be a relevant company in the digital world if all of your processes are stuck in the traditional world.”
“We live in an age of innovation, where digital technology is providing solutions to problems before we’ve even realised we needed them.”
From retail to real estate, transport to tourism, services provide 150 million EU jobs and their role in driving smart, sustainable and inclusive growth is undisputed. It has long been a concern that service firms are less innovative than manufacturing industries. Fortunately, the landscape is changing and today companies have unprecedented opportunities to implement radical innovations based on transformative technology and knowledge capabilities.